About HelpSignal
Why we started HelpSignal
Finding a service is only part of finding help. Hours, capacity, and access rules can change before someone gets there.
What HelpSignal is
HelpSignal is a provider-controlled public resource platform that helps residents find local support using the latest provider-reported status.
- Participating providers share their current status and access details, such as whether to call first or bring ID.
- Other listings show information HelpSignal checked from public sources.
- Each listing shows where its information came from and when it was last updated.
What HelpSignal does not do
- It does not guarantee availability, eligibility, or placement. Availability can change, so call the provider when details matter.
- It does not replace provider intake, case management, HMIS, Coordinated Entry, or community directories. It works alongside them.
- It is not an emergency service. If you are in immediate danger, call 911.
Starting in Colorado Springs
A trip to a pantry or another service can cost bus fare, time away from work, or most of a day. We started HelpSignal to make the latest public information easier to check before someone calls or travels.
We are starting in Colorado Springs and learning from local providers, outreach teams, and people who use community resources.
Cecilia Santiago, founder
Who operates HelpSignal
HelpSignal is created and operated by HelpSignal LLC. Questions or removal requests: info@helpsignal.org
Privacy in brief
You can browse without an account. Search and usage information may be recorded; if you choose to send a community update, feedback, or request an alert, we may keep the contact details needed for that request. HelpSignal does not ask providers to share client records.
Read the full Privacy Policy