Visibility scorecard
Community Resource Visibility Scorecard
A reusable tool for any city or county. Replace [City/County] throughout.
Instructions for use
- Identify 8 to 12 urgent resource categories relevant to [City/County].
- For each category, locate the most visible public listing a resident would find on a phone.
- Score each criterion 1 to 5 using only public information on the first pass.
- On a second pass, confirm key details with providers and note corrections.
- Complete the summary findings and assign a HelpSignal pilot fit rating.
- Do not present results as a formal audit. This is a practical visibility review.
Scoring scale
- 1 = Not visible or very hard to confirm
- 2 = Partially visible but unclear
- 3 = Visible with gaps
- 4 = Mostly clear and usable
- 5 = Clear, current, and mobile-friendly
Resource category review table
| Category | Findability | Hours | Eligibility | Status | Last updated | Mobile |
|---|---|---|---|---|---|---|
| [Category 1] | [1-5] | [1-5] | [1-5] | [1-5] | [1-5] | [1-5] |
| [Category 2] | [1-5] | [1-5] | [1-5] | [1-5] | [1-5] | [1-5] |
| [Add rows as needed] |
Public status readiness table
| Provider | Resource | Willing to show status? | Update contact? | Sensitive location? |
|---|---|---|---|---|
| [Provider] | [Resource] | [Yes/No/Discuss] | [Yes/No] | [Yes/No] |
Summary findings
- Strongest visibility categories: [List]
- Weakest visibility categories: [List]
- Categories with no visible current status: [List]
- Categories with no last-updated information: [List]
- Mobile usability concerns: [List]
Recommended next steps
- Invite the 3 to 5 providers with the largest status gaps and the simplest update workflows.
- Prioritize categories where status changes daily.
- Schedule pilot-fit calls.
HelpSignal pilot fit rating
- High fit: clear status gaps, willing providers, daily-changing availability
- Moderate fit: status gaps exist but provider readiness is uncertain
- Low fit: visibility is already strong or providers are not positioned to update
- Needs provider confirmation: public review complete, provider conversations pending
Rating for [City/County]: [Rating]. Justification: [One line].
HelpSignal does not replace HMIS, coordinated entry, 211, provider intake, or case management. It complements existing systems by adding a public-facing status layer for local urgent resources.