Family services
Mercy's Gate - Utility Assistance (Project COPE and Energy Outreach Colorado)
Publicly Researched Listing
This information was gathered from public sources and has not yet been confirmed by the provider.
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Help paying a utility bill during a crisis to avoid disconnection. Colorado Springs Utilities customers may qualify for Project COPE: an emergency is required, help is limited to once per 12 months from any COPE agency, and from Nov 1 to Apr 30 you must apply and be approved for LEAP first (or bring documents showing an exemption). COPE appointments are given through Mercy's Gate's random drawing. For non-CSU utilities and bulk fuel, Energy Outreach Colorado help is available to El Paso County residents who meet income guidelines and have not received EOC help through this provider since Oct 1; call 719-427-2115 for an appointment. Bring your current bill and any disconnect notice. Utility help is not offered at 1st Saturday sessions.
Before you go
COPE: CSU customer, emergency, once a year, LEAP first Nov-Apr. EOC: El Paso, income-based.
- ID and walk-in rules are not listed. Confirm before you go.
Location & contact
4360 Montebello Dr, Suite 300, Colorado Springs, CO
Hours
| Day | Opens | Closes | Notes |
|---|---|---|---|
| Sun | Closed | Closed | - |
| Mon | 4:00 PM | 7:00 PM | - |
| Tue | Closed | Closed | - |
| Wed | 9:00 AM | 12:00 PM | - |
| Thu | 9:00 AM | 12:00 PM | - |
| Thu | 1:00 PM | 4:00 PM | - |
| Fri | 4:00 PM | 7:00 PM | Call to confirm Friday hours |
| Sat | See note | See note | 1st Saturday sessions do not offer utility help |
Eligibility
Instructions & notes
- Using this service
- Project COPE appointments are given through Mercy's Gate's random drawing; check the Mercy's Gate website or call 719-277-7470 for how the drawing works. For Energy Outreach Colorado help (non-CSU utilities or bulk fuel), call 719-427-2115 for an appointment. Bring your current bill and any disconnect notice. From Nov 1 to Apr 30, apply for LEAP before COPE (1-866-432-8435). Not available at 1st Saturday sessions.
- Public note
- No public note provided.
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